Frequently Asked Questions

DO YOU NEED A PRESCRIPTION FROM A DOCTOR FOR PHYSICAL THERAPY?

 

No. The state of Illinois allows for direct patient access, which means a doctor's referral is not needed to be seen for physical therapy services.  Physical Therapists have the tools required to treat injuries and conditions without seeing a medical doctor/physician first. If we determine that the attention of a medical doctor/diagnostic testing is needed, we will refer you to the appropriate doctor based on your symptoms/condition. 

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DO YOU TAKE INSURANCE?
 

The good news is that we don't take insurance.

REALLY?

Let us ask you a few questions that will help to explain why:
 

• SPORTS PERFORMANCE treatments; such as specialized training or enhancement is not covered by health insurance because they are not considered "medically necessary".  Insurance typically only covers treatment for injuries or conditions that limit daily living activities (walking, dressing), not those that limit athletic performance.

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• Would you rather be treated by the same dedicated physical therapist 1-on-1 for an hour OR be treated by a physical therapist who is treating 2-4 other patients simultaneously? Some facilities only treat for 30 minutes: is that enough treatment time what your athlete needs to play 4 quarters of football or play in weekend tournament?

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• Would you rather be treated by the same physical therapist or just be put on the schedule randomly with whatever therapist has an opening? Would you like to know what your therapist's experience and specialties are and do they have the experience to treat your condition or understand your sports goals?

 

• Would you like a large majority of your treatment session carried out by an aide (not monitoring your form, not being able to answer your questions, while answering the phone/scheduling other patients, or doing exercises you could just be doing at home)?

 

• Would you rather attend therapy 1-2x/week for 6-10 visits or be seen 3x/week for 6-8 weeks for 24 visits? How much is your time worth? Our average number of visits is 7 for non-surgical diagnoses.  Dedicated 1:1 treatment time delivers quicker results.  Your competition windows are short, don't waste time by lengthy down periods.

 

• Would you rather be treated with a full body approach OR just focus one area that's experiencing pain which may not be the root cause?​​

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FURTHERMORE.....

• There are no limitations in number of sessions or type of procedures performed as with regular insurance.

• There are no pre-authorizations needed and no waiting for additional authorizations for continued care.

• You don't need to wait for a doctor's referral to initiate care

• You can be seen anytime for injury prevention, wellness, and medical massage. 

• There are no surprises in billing.

• There are no upcharges for additional services. You will know exactly what your bill is. 

• You will NOT be doing the same exercises the next time you come in

• You will be given a comprehensive home program throughout you care; this helps to maximize your care and make gains in between session. 

 

The insurance companies don’t care if you get better–they only care about saving themselves money. They often put up barriers to limit your care. 

 

CAN I USE MY HEALTH SAVING ACCOUNT OR FLEX SPENDING ACCOUNT?

Yes!!  If you need a detailed invoice, please let us know. 

 

WHAT SHOULD I WEAR?

Patients should wear comfortable clothing and footwear that allows them to move freely while exercising. 

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WHEN CAN I SCHEDULE?

New patients can generally within 24-48 hours. We offer late nights and weekend appointments;  we know jobs, school, and athletic schedules can be hard to work around but our goal is to maximize and expedite patient you recovery.

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WHAT EQUIPMENT DO YOU HAVE?

We have everything a traditional physical therapy clinics have and more! Don't let our size fool you. Equipment does not dictate your clinical outcome,  your therapists skill set does.